Privacy Policy

Effective Date: 1/1/25

This Privacy Policy describes how OrangeRhino Concrete Coatings (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit orangerhinocoatings.com (the “Site”) or use our services (collectively, the “Services”).

Information We Collect

Information You Provide Directly:

  • Contact details (name, email, phone number)

  • Order information (billing, shipping, payment)

  • Account information (username, password)

  • Customer support messages

Information We Collect Automatically:

  • IP address

  • Device and browser details

  • Usage data (pages viewed, links clicked)

  • Cookies and similar technologies

Information We Receive from Third Parties:

  • Service providers

  • Payment processors

  • Marketing partners

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services

  • Process payments, fulfill orders, and communicate about transactions

  • Send marketing and promotional messages by email, SMS/text, and phone

  • Detect and prevent fraud

  • Comply with legal obligations

Marketing Communications:
By providing your phone number and email address, you expressly consent to receive autodialed and/or prerecorded marketing calls and text messages, as well as emails, from OrangeRhino Concrete Coatings.
Consent is not a condition of purchase.

Message and data rates may apply.

Opt-out instructions:

  • SMS: Reply “STOP” to any message.

  • Email: Use the “unsubscribe” link in any email.

  • Phone: Inform the caller you no longer wish to be contacted.

Cookies

We use cookies to:

  • Operate and improve our Site

  • Analyze usage and performance

  • Personalize content and ads

Most browsers accept cookies by default. You can adjust your browser settings to disable cookies, but some features may not work as intended.

How We Share Your Information

We may share information with:

  • Service providers (e.g., payment processing, hosting)

  • Marketing and advertising partners

  • Affiliates and subsidiaries

  • Legal authorities to comply with law

  • In connection with business transfers (e.g., merger, sale)

  • With your consent or at your direction

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or request a copy of your data

  • Correct or delete data

  • Object to processing

  • Restrict processing

  • Withdraw consent

  • Opt out of marketing communications

To exercise your rights, please contact us at the details below. We may need to verify your identity before responding.

Data Security and Retention

We use reasonable safeguards to protect your information. However, no system is 100% secure. We retain personal information as long as necessary to fulfill the purposes outlined in this Policy, comply with laws, or enforce agreements.

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided information, please contact us so we can delete it.

International Users

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards.

Changes to This Privacy Policy

We may update this Policy periodically. Updates will be posted here with an updated Effective Date.

Contact Us

For questions about this Policy, your rights, or to opt out of communications:

OrangeRhino Concrete Coatings
Website: https://www.orangerhinocoatings.com/
Email: brian@goorangerhino.com
Address: 2401 Bachman St. Suite 9, Chattanooga, TN 37406